Last updated January 11, 2024
This privacy policy for XpertDox LLC (“XpertDox,” “we,” “us,” or “our” ), describes how and why we might collect, store, use, and/or share ("process") Your information when You (“You”) use our services ("Services"), such as when You:
Visit our website at https://www.xpertdox.com/ (the “Site”) or any website of ours that links to this privacy policy.
Engage with us in other related ways, including any sales, marketing, or events.
If You are accessing, using, or browsing this Site on behalf of an individual other than Yourself, which may be either a natural person or an entity other than Yourself:
You represent, warrant and covenant that You are at least age 18 years.
You represent, warrant and covenant that You are authorized to engage in the activities that You conduct within the Site on behalf of that person or entity other than Yourself, which by way of illustration but not limitation includes the submission and receipt of all Information on behalf of that person or entity other than Yourself.
You agree that We can rely on Your representation that You are authorized to engage in the activities that You conduct within the Site on behalf of that natural person or entity other than Yourself; and
You understand that “You,” “Your,” and “Yourself” in this Privacy Policy mean both that natural person or entity and You acting on behalf of that natural person or entity other than Yourself.
This Site is controlled and operated by XpertDox from its offices within the United States. Accordingly, this Privacy Policy, and how XpertDox handles the information that You voluntary provide when You use the Site and information that We may automatically collect when You visit the Site, is governed by United States federal and state laws, and not by the laws of any country, territory, or jurisdiction other than the United States and its states. We make no representations that the Site is appropriate or available for use outside of the United States.
Access to the Site from territories where its contents or purpose is illegal is prohibited. Those who choose to access the Site are responsible for compliance with applicable local laws and regulations. We are currently focused on US and Canadian markets and have not yet implemented the EU’s General Data Protection Regulations. Your use of this Site will be deemed conclusively to constitute Your acceptance of and agreement to this Privacy Policy and all portions hereof. If You do not agree to these Terms, You should not use any portion of the Site.
XpertDox reserves the right, at its sole discretion, to change this Privacy Policy at any time. If We change the Privacy Policy, We will notify You when You visit the Site so that You are aware of the changed Privacy Policy. Your continued use of the Site after the Effective Date for any such changes to the Privacy Policy will be deemed conclusively to constitute Your acceptance of and agreement to the changed Privacy Policy; consequently, You should frequently review this Privacy Policy.
Questions or concerns? Reading this privacy policy will help You understand Your privacy rights and choices. If You do not agree with our policies and practices, please do not use our Services. If You still have any questions or concerns, please contact us at support@xpertdox.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy policy, but You can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section You are looking for.
What personal information do we process? When You visit, use, or navigate our Services, we may process personal information depending on how You interact with us and the Services, the choices You make, and the products and features You use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources.
How do we process Your information? We process Your information to provide, improve, and administer our Services, communicate with You, for security and fraud prevention, and to comply with law. We may also process Your information for other purposes with Your consent. We process Your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep Your information safe? We have organizational and technical processes and procedures in place to protect Your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify Your information.
What are Your rights? Depending on where You are located geographically, the applicable privacy law may mean You have certain rights regarding Your personal information.
How do You exercise Your rights? The easiest way to exercise Your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. LINKS TO OTHER WEBSITES?
11. DO WE MAKE UPDATES TO THIS POLICY?
12. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information You disclose to us
In Short: We collect personal information that You provide to us.
We collect personal information that You voluntarily provide to us when You express an interest in obtaining information about us or our products and Services, when You participate in activities on the Services, or otherwise when You contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of Your interactions with us and the Services, the choices You make, and the products and features You use. The personal information we collect may include the following:
Sensitive Information. We process sensitive information such as Diseases, medicines, and procedures in which the user is interested in. Health data may include information such as diagnosis, medication, hospitalization etc.
All personal information that You provide to us must be true, complete, and accurate, and You must notify us of any changes to such personal information.
Information automatically collected or Usage Data
In Short: Some information — such as Your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when You visit our Services.
We automatically collect certain information when You visit, use, or navigate the Services. This information does not reveal Your specific identity (like Your name or contact information) but may include device and usage information, such as Your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when You use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy
The information we collect includes:
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.
In order to enhance our ability to provide relevant marketing, offers, and services to You and update our records, we may obtain information about You from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process Your information to provide, improve, and administer our Services, communicate with You, for security and fraud prevention, and to comply with law. We may also process Your information for other purposes with Your consent.
- To send administrative information to You. We may process Your information to send You details about our products and services, changes to our terms and policies, and other similar information.
- To enable user-to-user communications. We may process Your information if You choose to use any of our offerings that allow for communication with another user.
- To send You marketing and promotional communications. We may process the personal information You send to us for our marketing purposes if this is in accordance with Your marketing preferences. You can opt out of our marketing emails at any time.
- To deliver targeted advertising to You. We may process Your information to develop and display personalized content and advertising tailored to Your interests, location, and more. For more information see our Cookie Policy
- To evaluate and improve our Services, products, marketing, and Your experience. We may process Your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and Your experience.
- To identify usage trends. We may process information about how You use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process Your information to better understand how to provide marketing and promotional campaigns that are most relevant to You.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share Your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. The third parties we may share personal information with are as follows:
Advertising, Direct Marketing, and Lead Generation: Google AdSense and Microsoft Advertising
Allow Users to Connect to Their Third-Party Accounts: LinkedIn and Twitter
Content Optimization: Google Site Search and Google Fonts
Data Backup and Security: Dropbox and Amazon
Web and Mobile Analytics: Google Analytics and HubSpot Analytics
Website Performance Monitoring: Microsoft Clarity, Screaming Frog
We also may need to share Your personal information in the following situations:
Business Transfers. We may share or transfer Your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Law Enforcement. Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements. The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation.
Protect and defend the rights or property of the Company.
Prevent or investigate possible wrongdoing in connection with the Service.
Protect the personal safety of Users of the Service or the public.
Protect against legal liability.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store Your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how You can refuse certain cookies is set out in ourCookie Policy
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep Your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep Your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
When we have no ongoing legitimate business need to process Your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because Your personal information has been stored in backup archives), then we will securely store Your personal information and isolate it from any further processing until deletion is possible.
No purpose in this policy will require us keeping Your personal information for longer than 180 days.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect Your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure Your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify Your information. Although we will do our best to protect Your personal information, transmission of personal information to and from our Services is at Your own risk. You should only access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, You represent that You are at least 18 or that You are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If a parent believes that his or her child has submitted personal information to us, or You become aware of any data, we may have collected from children under age 18, please contact us at support@xpertdox.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or delete Your data.
Your rights with respect to Your personal data
Right to be informed whether or not we are processing Your personal data
Right to access Your personal data
Right to correct inaccuracies in Your personal data
Right to request deletion of Your personal data
Right to obtain a copy of the personal data You previously shared with us
Right to opt out of the processing of Your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
Withdrawing Your consent: If we are relying on Your consent to process Your personal information, which may be express and/or implied consent depending on the applicable law, You have the right to withdraw Your consent at any time. You can withdraw Your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS POLICY?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of Your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS POLICY?" below. You will then be removed from the marketing lists. However, we may still communicate with You — for example, to send You service-related messages that are necessary for the administration and use of Your account, to respond to service requests, or for other non-marketing purposes.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If You prefer, You can usually choose to set Your browser to remove cookies and to reject cookies. If You choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Policy
If You are using an authorized agent to exercise Your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on Your behalf.
Verification process
We may request that You provide additional information reasonably necessary to verify You and Your consumer's request. If You submit the request through an authorized agent, we may need to collect additional information to verify Your identity before processing Your request.
Upon receiving Your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform You of any such extension within the initial 45-day response period, together with the reason for the extension.
Right to appeal
If we decline to act regarding Your request, we will inform You of our decision and reasoning behind it. If You wish to appeal our decision, please email us at support@xpertdox.com.
Within sixty (60) days of receipt of an appeal, we will inform You in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.
If You have questions or comments about Your privacy rights, You may email us at support@xpertdox.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting You can activate to signal Your privacy preference not to have data about Your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates Your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform You about that practice in a revised version of this privacy policy.
10. LINKS TO OTHER WEBSITES
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
As an additional service to its users, we have included various programs and tools created and administered by third parties (“Third-Party Programs”) in our website. Use of these Third-Party Programs is entirely optional and at Your sole discretion which may require that You provide certain personally identifying information that can be traced back to You.
By using any Third-Party Program, You acknowledge that any personally identifying information that You provide to the third party does not constitute a violation of our Privacy Policy. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
11. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify You either by prominently posting a policy of such changes or by directly sending You a notification. We encourage You to review this privacy policy frequently to be informed of how we are protecting Your information.
12. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If You have any questions about this Privacy Policy, You can contact us:
By email: support@xpertdox.com
By visiting this page on our website: Contact
By phone number: 205.259.6045
By mail: 1500 1st Ave N Suite R103 Birmingham, AL 35203
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we collect from You, change that information, or delete it. To request to review, update, or delete Your personal information, please email us on support@xpertdox.com.